Delivery Site Preparation Policy

At AIM Shipping Containers, we want every container delivery to be completed as smoothly and safely as possible.

Shipping containers are large and heavy structures that require suitable access and placement conditions. Proper site preparation helps reduce delivery complications, delays, additional charges, and potential property damage.

This policy explains the customer’s responsibilities before a shipping container is delivered.

1. Customer Responsibility for Site Preparation

Customers are responsible for ensuring that their delivery location is suitable and ready before the scheduled delivery date.

Before placing an order, customers should evaluate the delivery site and confirm that the location can safely accommodate the container and the equipment required for transportation and unloading.

2. Delivery Access and Clearance

The delivery location must provide sufficient access for the delivery vehicle and any necessary unloading equipment.

Customers should consider:

  • Road width and vehicle access.

  • Entrance and gate clearance.

  • Turning space for large delivery vehicles.

  • Overhead power lines, branches, and other obstructions.

  • Bridges, weight restrictions, and road limitations.

  • Slopes, narrow driveways, and restricted access areas.

  • Space required for unloading and positioning the container.

Customers should notify us of any access restrictions before the order is finalized.

Failure to disclose access limitations may result in delivery delays, additional charges, or an unsuccessful delivery attempt.

3. Ground Conditions and Placement Area

Customers must prepare a suitable placement area before delivery.

The placement surface should be stable, reasonably level, and capable of supporting the container and its intended contents.

Depending on the site and intended use, suitable preparation may involve:

  • Compacted gravel.

  • Concrete foundations.

  • Properly designed support blocks or foundations.

  • Adequate drainage.

  • Appropriate ground stabilization.

Customers should consult a qualified professional where necessary to determine the correct foundation or support requirements.

AIM Shipping Containers does not automatically provide ground preparation, excavation, foundation installation, or leveling services unless these services have been specifically agreed upon in writing.

4. Property Permissions and Local Requirements

Customers are responsible for confirming that they have permission to place the container at the delivery location.

This may include:

  • Property-owner authorization.

  • Landlord or property management approval.

  • Homeowners association approval, where applicable.

  • Local zoning and land-use compliance.

  • Building, planning, or placement permits where required.

  • Compliance with applicable local restrictions.

AIM Shipping Containers does not guarantee that a container can legally be placed or used at every property.

Customers should check with the appropriate local authorities before purchasing if they are uncertain about applicable requirements.

5. Underground Utilities and Site Hazards

Customers should identify any underground utilities, drainage systems, septic systems, cables, pipes, or other concealed infrastructure near the proposed placement area.

They should also identify any other hazards that could affect delivery, unloading, or placement.

Customers should ensure that the delivery area is clear of vehicles, equipment, debris, and other obstructions before the scheduled arrival.

6. Delivery and Unloading Arrangements

Delivery and unloading arrangements depend on the container size, delivery location, transportation method, and equipment required.

Customers should confirm in advance whether the quoted delivery service includes unloading and positioning or whether additional services are required.

Unless expressly agreed in writing, delivery does not automatically include:

  • Excavation or ground preparation.

  • Foundation construction.

  • Ground leveling.

  • Electrical or plumbing installation.

  • Structural modifications.

  • Crane hire or specialized lifting services.

  • Removal of existing structures or materials.

Any additional service or equipment requirement may involve additional charges, which will be communicated before the service is arranged.

7. Failed or Delayed Deliveries

If a delivery cannot be completed because the site is inaccessible, improperly prepared, unsafe, or materially different from the information provided, the delivery may need to be postponed or rescheduled.

Where additional transportation, equipment, storage, or redelivery charges arise, we will communicate the relevant charges to the customer.

Any such charges will be applied only where disclosed in advance and permitted by applicable law.

8. Customer Confirmation Before Delivery

Before the scheduled delivery, customers should ensure that:

  • The delivery address is correct.

  • The placement area is ready.

  • The delivery route is accessible.

  • Necessary permissions have been obtained.

  • All known site restrictions have been disclosed.

  • Someone authorized is available to coordinate delivery, where required.

9. Contact Us

If you have questions about delivery access, unloading, or site preparation, please contact:

Business Name: AIM Shipping Containers
Email: info@aimshippingcontainers.com
Website: https://aimshippingcontainers.com
Telephone: Please visit our Contact Us page.
Business Address: Please visit our Contact Us page.

We appreciate your cooperation in helping us provide a smooth delivery experience.