Product Condition Policy

At AIM Shipping Containers, we believe customers should understand exactly what they are purchasing before placing an order.

Shipping containers are available in different conditions depending on their age, previous use, manufacturing history, and general appearance. This policy explains how we describe container conditions and what customers should expect when purchasing from us.

1. Product Condition Categories

Shipping containers may be advertised under different condition categories.

New Shipping Containers

New shipping containers are containers that have not been previously used for cargo transportation, subject to the specific product description.

Depending on the product, they may have been manufactured recently or supplied as new inventory.

One-Trip Shipping Containers

One-trip containers are generally containers that have completed one cargo journey from their manufacturing location to another destination.

They are typically in relatively new condition but may have minor handling marks, surface imperfections, or transportation-related signs of use.

Used Shipping Containers

Used shipping containers have previously been used and may show visible signs of wear.

These may include:

  • Scratches and dents.

  • Surface rust or discoloration.

  • Faded paint or markings.

  • Previous repairs.

  • General cosmetic wear.

  • Signs of previous cargo transportation.

The overall condition of each used container may vary.

2. Product Descriptions and Photographs

We aim to provide clear and accurate product descriptions and photographs to help customers understand the containers they are considering.

Photographs may show representative examples of a product category or individual units, depending on the listing.

Where photographs are representative rather than of the exact container being supplied, customers should contact us before purchasing if they require confirmation of the specific unit’s appearance or condition.

3. Dimensions and Specifications

Container dimensions, capacity, weight, door configuration, construction details, and other specifications may vary depending on the model and manufacturer.

Customers should review the product specifications carefully before purchasing.

If a particular measurement or specification is essential for your intended use, please contact us for confirmation before completing your order.

4. Cosmetic Imperfections

Shipping containers, particularly used and one-trip units, may have cosmetic imperfections.

These can include:

  • Minor dents and scratches.

  • Paint fading.

  • Surface discoloration.

  • Previous identification markings.

  • Cosmetic repairs.

  • Surface rust consistent with the disclosed condition.

Such imperfections do not automatically mean that a container is defective or unsuitable for its advertised purpose.

However, material defects or significant differences from the product description will be handled in accordance with our Return & Refund Policy, any applicable warranty, and applicable law.

5. Product Suitability

Customers are responsible for assessing whether a particular container is suitable for their intended application.

Before purchasing, customers should consider:

  • Required internal and external dimensions.

  • Available access and placement space.

  • Storage requirements.

  • Environmental conditions.

  • Intended loading and usage requirements.

  • Any modifications or additional features required.

Customers should obtain appropriate professional advice where structural, engineering, building, or specialized storage requirements apply.

6. Modifications and Customization

Any requested modifications, customization, repainting, additional fittings, or structural alterations must be agreed upon before purchase.

Modifications may affect the container’s original specifications, condition, and any applicable warranty coverage.

Customers should not assume that modifications or additional features are included unless expressly stated in the product listing or written order confirmation.

7. Reporting Product Issues

Customers should inspect their containers upon delivery, where reasonably possible.

If a container arrives damaged, materially different from its description, or with an issue that was not disclosed before purchase, please contact us promptly.

Please provide:

  • Your order number.

  • Photographs or videos of the issue.

  • A description of the concern.

  • Any relevant delivery documentation.

We will review the matter and respond in accordance with our policies and applicable consumer protection laws.

8. Contact Us

For questions about container condition, specifications, or product descriptions, please contact:

Business Name: AIM Shipping Containers
Email: info@aimshippingcontainers.com
Website: https://aimshippingcontainers.com
Telephone: Please visit our Contact Us page.
Business Address: Please visit our Contact Us page.